Feedback - Document what to do when the "Continue" button in the consent dialog does nothing

[Benjiiim]

Type of issue

Missing information

Feedback

Would you mind documenting in this page what we can do when clicking on the "Continue" button in the consent dialog does nothing?

Page URL

https://learn.microsoft.com/en-us/microsoftteams/platform/tabs/how-to/authentication/tab-sso-troubleshooting

Content source URL

https://github.com/MicrosoftDocs/msteams-docs/blob/main/msteams-platform/tabs/how-to/authentication/tab-sso-troubleshooting.md

Author

@surbhigupta

Document Id

5b94f6ed-eaf4-217d-e12e-f18ec8c6fb55

[Nivedipa-MSFT]

@Benjiiim - Thank you for bringing this issue to our attention.
There are several potential root causes for the "Continue" button in a consent dialog not working:
Permissions and Policies: Ensure the user has the necessary permissions and check admin settings.
Configuration Issues: Verify app registration settings in the Azure portal.
Pop-up Blockers: Disable pop-up blockers or add the consent dialog URL to the allowed list.

Would you like to add any other potential root causes to this list?

@surbhigupta12 - Could you please consider this as feedback?

[Benjiiim]

I do think that an other potential root cause might be the absence of the right domain in the validDomains property of the manifest (token.botframework.com or one of the regional variant).

[Nivedipa-MSFT]

@surbhigupta12 - Could you please consider this as feedback.