Dialog is not showing in MS Teams Mobile app

[dineshpanda]

I have an MS Teams bot that responds with the following JSON payload when a message extension menu is clicked in MS Teams:

{
  "task": {
    "type": "message",
    "value": "You are performing an invalid action."
  }
}

This shows a message dialog in the MS Teams desktop app but does not work in the mobile app

Could you please help.

[Meghana-MSFT]

@dineshpanda - Could you please let us know if you are facing this issue in iOS only? We tested this in Android & iOS with this sample. It is working fine clicking on share Message action. We get a popup dialog.

Similar issue has been reported here - MicrosoftDocs/msteams-docs#12245

[dineshpanda]

@Meghana-MSFT I can confirm the issue is happening iOS for now, I do not have an android device to check.
Can you share the JSON payload that worked for you.

[Meghana-MSFT]

We checked it by setting up the sample - https://github.com/OfficeDev/Microsoft-Teams-Samples/tree/main/samples/msgext-action/csharp

[dineshpanda]

@Meghana-MSFT can you try the sample message dialog payload once ? This works in desktop app but not in mobile app.

{
  "task": {
    "type": "message",
    "value": "You are performing an invalid action."
  }
}

[dineshpanda]

@Meghana-MSFT The message extension menu is not even appearing in MS Teams Android app. Is that expected ?

In iOS, it appears but does not show the dialog in response.

[Meghana-MSFT]

@dineshpanda - Could you please share the screen recording of the behavior you see in Android and iOS?

[dineshpanda]

@Meghana-MSFT Is there a secured way to share the screen recordings ?

[dineshpanda]

@dineshpanda - Could you please let us know if you are facing this issue in iOS only? We tested this in Android & iOS with this sample. It is working fine clicking on share Message action. We get a popup dialog.

Similar issue has been reported here - MicrosoftDocs/msteams-docs#12245

@Meghana-MSFT I tried to upload this app in our team but that did not work.
If you can share a working manifest file, I can also test this in our workspace.

[Meghana-MSFT]

@dineshpanda - You can share the videos at [email protected].

@Meghana-MSFT I tried to upload this app in our team but that did not work.
If you can share a working manifest file, I can also test this in our workspace.

Unfortunately, we do not have a deployed bot for above sample, we checked by running the sample locally. Could you please try the same?

[dineshpanda]

@Meghana-MSFT I have shared the screen recordings in the given email.

[Meghana-MSFT]

We received the screen recordings, we will check and get back to you.

[dineshpanda]

@Meghana-MSFT Did you get a chance to review the issue?

[Meghana-MSFT]

@dineshpanda - We are raising a bug for this issue, could you please share the Android/iOS OS versions and their respective Teams app versions?

[dineshpanda]

@Meghana-MSFT
iOS - OS 18.3.1, Teams App 7.1.1

Android - OS 10, Teams App 1416