Table requires additional rows for different behaviour in OWA (classic) for shared folder vs shared mailbox mode

[neville-jones]

Hi,

We feel the table at https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/delegate-access?tabs=web%2Cxmlmanifest#supported-clients-and-platforms requires additional information to avoid confusion.

We reported some confusion with this page in the issue OfficeDev/office-js#5270

Testing with our add-in shows that for client "Web browser (classic Outlook UI)" and Exchange on-premise (either 2016 or 2019) that the add-in is operable for "shared folder" mode (where the shared mailbox is viewed/used as a shared folder from the primary mailbox) but does not work in "shared mailbox" mode (where the shared mailbox is viewed in a new tab via "open another mailbox").

So, the corrections to the table would be along the lines of

...particular, the row for "Web browser (classic Outlook UI)" should be split into two rows - one row for Shared mailboxes which would have "Not applicable" for Exchange Online and then "Not supported" for Exchange 2019 and Exchange 2016 and the next row for Shared folders which would have "Not applicable" for Exchange Online and then "Supported" for Exchange 2019 and Exchange 2016.
OfficeDev/office-js#5270 (comment)

Happy to supply more detail if required.

[AlexJerabek]

Hi @neville-jones,

Thanks for reporting this. @samantharamon, could you please investigate and update the documentation as needed?