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Error 13007 has an additional undocumented cause #5029

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k-thornton opened this issue Feb 7, 2025 · 3 comments · May be fixed by #5031
Open

Error 13007 has an additional undocumented cause #5029

k-thornton opened this issue Feb 7, 2025 · 3 comments · May be fixed by #5031
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Area: authentication Feedback on authentication content Status: in PR An open PR addresses this issue Type: doc request Request for new documentation or updates/enhancements to existing documentation

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@k-thornton
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Type of issue

Missing information

Feedback

I've been banging my head against a 13007 error for days now, and it turns out there was an additional step in Entra that's not documented in the developer guide for SSO (https://learn.microsoft.com/en-us/office/dev/add-ins/develop/register-sso-add-in-aad-v2)

You need to also go to Enterprise Applications, find the application there, and toggle "Enabled for users to sign-in?" to Yes.

That really should be mentioned as a potential source for error 13007.

Page URL

https://learn.microsoft.com/en-us/office/dev/add-ins/develop/troubleshoot-sso-in-office-add-ins

Content source URL

https://github.com/OfficeDev/office-js-docs-pr/blob/main/docs/develop/troubleshoot-sso-in-office-add-ins.md

Author

@o365devx

Document Id

9923ac3f-0b95-e89f-f4f4-6da8e0a30c36

@k-thornton
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@k-thornton
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This page is super hard to find, since clicking "enterprise applications" by default filters these apps out. You can get there by tweaking the filters, or clicking here

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@AlexJerabek
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Hi @k-thornton,

I'm sorry to hear about your frustration. Thanks for reporting this error condition. I'll update the troubleshooting guide with this information and assign your related issue, #5030, to @davidchesnut.

@AlexJerabek AlexJerabek self-assigned this Feb 7, 2025
@AlexJerabek AlexJerabek added Area: authentication Feedback on authentication content Type: doc request Request for new documentation or updates/enhancements to existing documentation and removed Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP labels Feb 7, 2025
@microsoft-github-policy-service microsoft-github-policy-service bot added the Status: in PR An open PR addresses this issue label Feb 7, 2025
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Labels
Area: authentication Feedback on authentication content Status: in PR An open PR addresses this issue Type: doc request Request for new documentation or updates/enhancements to existing documentation
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2 participants