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without www site is not working #463

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Yogeshhirau opened this issue Feb 7, 2019 · 6 comments
Closed

without www site is not working #463

Yogeshhirau opened this issue Feb 7, 2019 · 6 comments

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@Yogeshhirau
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I have contact to the godaddy and they said problem is with the hosting end they said please add htaccess file to the hosting end write redirect code there for redirect https://salubriousjuiceandmore.com to https://www.salubriousjuiceandmore.com

because https://salubriousjuiceandmore.com is not working without www.

@calvincorreli
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calvincorreli commented Feb 7, 2019

Our hosting doesn't have a fixed IP address, so you need a CNAME record, not an A record in DNS.

Unfortunately, CNAMEs can only be done on a subdomain.

I'm not aware of any way around this.

PS. They don't know what they're talking about. We're not using Apache, don't have no htaccess files.

@Yogeshhirau
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is there any way to run this https://salubriousjuiceandmore.com/

@calvincorreli
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We would have to handle name servers for you, and we can't do that at the moment.

@Yogeshhirau
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Can you tell me how much time would it take to resolve the issue, how much days, I am going to lost my customers due to this issue.

@Yogeshhirau
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?

@calvincorreli
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It's not something we'll do any time soon.

This is absolutely possible to get working with Godaddy, so they redirect the non-www URL to the www-URL and we host the www-URL. That's the only way I know of to get this working.

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