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Support Tickets - templates #512

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cipriansoleriu opened this issue Jul 18, 2019 · 0 comments

cipriansoleriu commented Jul 18, 2019

Hey there,

I'm using the support tickets for my business and I'd love to have 2 features:

email tracking - to see when someone opened an email I sent
email templates - to make it easy for my team to reply using scripted templates to requests made by clients.

Is this something you are considering? :)
Thanks,
C

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