[Bug]: We had problems syncing your changes. Please report this as a bug by opening a GitHub issue.

[vchochois]

Verified issue does not already exist?

• I have searched and found no existing issue

What happened?

I have a
We had problems syncing your changes. Please report this as a bug by opening a GitHub issue.
message at the bottom.
"Server offline" appears at the top right.

Occurs 100% of the time, both on brave browser and desktop app.

Server is self hosted on a synology NAS in container manager

docker logs does not show any issue.

How can we reproduce the issue?

How can we reproduce the issue?

Where are you hosting Actual?

NAS

What browsers are you seeing the problem on?

Chrome, Desktop App (Electron)

Operating System

Windows 11

[motoridersd]

This started happening to me after I updated my server to 25.2.1. The MacOS app had already updated and it was working fine with the server at 25.1.0.

I use the proxmox server script that runs the server with yarn (https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/actualbudget.sh) and I use an Ngingx Proxy in front of it.

I restored my Proxmox backup of the server at 25.1.0 and things are working again. I wasn't seeing any errors in the logs that would indicate a problem. I was able to open the web interface directly by IP (bypassing NPM) and I was being asked to set up a new password. It seemed like the server had lost its configuration.

Happy to help debug.

[twelve2sn]

I have this issue as well, though I am running on PikaPods and my status is showing 'Server online'.

[youngcw]

Can you see if there are any errors in the browser console? If you use an incognito window can you access your server?

[twelve2sn]

This is what my browser (Brave) is showing.

Network tab:
Status Code: 413 Payload Too Large

Console tab:
{type: 'error', subtype: '< ! DOCTYPE html>\n< html lang="en">\n\n< meta char…dy>\n< pre>Payload Too Large< /pre>\n< /body>\n< /html>\n'}

If it helps, I just started using Actual (running the local app) within the past week or so, and imported all of my transactions going back to late 2015

[twelve2sn]

Also, I just noticed that using the browser on desktop, it appears that the data has been updated/sync'd with the changes I've been making using the app even though I get the 'we had trouble syncing' message, However, using browser on Android does not reflect any changes I've made this week.