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[Bug]: iOS app + website don't work when iPhone is configured to use Lockdown mode #4479

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csoghoian opened this issue Feb 28, 2025 · 0 comments
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@csoghoian
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Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

Apple offers an opt-in security setting for iOS called Lockdown mode, which is designed to protect high value targets from hacking and malware. When Lockdown mode is enabled, trying to access Actual Budget (either through the app or website in Safari) results in the same error:

"Fatal Error: There was a problem loading the app in this browser version. Please get in touch for support." Although there is a link for "show error," clicking that link does not actually reveal any additional information.

How can we reproduce the issue?

Enable Lockdown mode, try to open Actual Budget. See error.
Then disable Lockdown mode, open Actual Budget, everything works.

Where are you hosting Actual?

Pikapods

What browsers are you seeing the problem on?

Safari

Operating System

Mobile Device

@csoghoian csoghoian added the bug Something isn't working label Feb 28, 2025
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