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Button Click Tracking for OpenSearch Dashboard Metric #798

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Anjuv25 opened this issue Jan 10, 2025 · 1 comment
Open

Button Click Tracking for OpenSearch Dashboard Metric #798

Anjuv25 opened this issue Jan 10, 2025 · 1 comment
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@Anjuv25
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Anjuv25 commented Jan 10, 2025

Is there a field available for the tracking of button clicks within the chatbot? Currently, fields such as "entireResponse.card.buttons.text" and "entireResponse.result.autotranslate.r.buttons.x.text" capture button information when they are displayed in the chatbot. However, actual button clicks are only recorded in the "entireRequest._event.inputTranscript" field, which also includes text manually entered by the user. This does not yield precise metrics for button interactions. Is there a method for more accurate tracking?

@fhoueto-amz
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We will review this and revert back.

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