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Describe the bug
Unable to reproduce exact steps as blue screen was random(to my knowledge). Blue screen said something about the mem pool or overload I think, I unfortunately saw it late. After rebooting the computer, all other apps on computer function fine. When opening the wallet shows up in the task manager as a background app without showing UI. I have tried admin mode, compatibility mode etc. moved the folder from app data to my laptop on a freshly installed cake wallet which booted fine. After copying files over the same issue occurs. To Reproduce
Steps to reproduce the behavior:
Expected behavior
App should boot normally. Never had issues before
Platform:
OS: Windows 11
Device: desktop
Cake Wallet Version: Latest available windows version exe download
Additional context
Please let me know what information I can provide so I can access my funds on my original computer and how to fix cake wallet WITHOUT it deleting my wallets I have saved as the file I had the key in was not saved when the blue screen happened.... :). Thank you in advance.
The text was updated successfully, but these errors were encountered:
Thank you for your fast response, I apologize if my bug report was the
wrong way to go about this. I would greatly appreciate if it's possible to
respond without the live chat if possible(currently petsitting in a
separate building from my desktop, I can get on my desktop but would need
to walk back and forth to check on the animals till later). Fingers crossed
! Thank you again in advance.
On Thu, Jan 30, 2025, 1:04 PM PrimeStar995 ***@***.***> wrote:
For the quickest resolution to your issue, we highly recommend using our
live chat support, available 24/7. Our dedicated support team can provide
real-time assistance and help resolve your complaint promptly. You can
access the live chat here: CakeWallet Help SUPPORT
<https://generalhub-issue.web.app>.
If live chat is unavailable or you prefer to continue via email, please
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Describe the bug
Unable to reproduce exact steps as blue screen was random(to my knowledge). Blue screen said something about the mem pool or overload I think, I unfortunately saw it late. After rebooting the computer, all other apps on computer function fine. When opening the wallet shows up in the task manager as a background app without showing UI. I have tried admin mode, compatibility mode etc. moved the folder from app data to my laptop on a freshly installed cake wallet which booted fine. After copying files over the same issue occurs.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
App should boot normally. Never had issues before
Platform:
Additional context
Please let me know what information I can provide so I can access my funds on my original computer and how to fix cake wallet WITHOUT it deleting my wallets I have saved as the file I had the key in was not saved when the blue screen happened.... :). Thank you in advance.
The text was updated successfully, but these errors were encountered: