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Failure rate alert not triggering #79353

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InterstellarStella opened this issue Oct 18, 2024 · 2 comments
Open

Failure rate alert not triggering #79353

InterstellarStella opened this issue Oct 18, 2024 · 2 comments
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Product Area: Alerts Sync: Jira apply to auto-create a Jira shadow ticket

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@InterstellarStella
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InterstellarStella commented Oct 18, 2024 •
edited by sync-by-unito bot
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Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Create a failure rate alert with a 5 minute interval and the following thresholds:
Image

Expected Result

When the failure rate goes above the thresholds, the alert is triggered.

Actual Result

The failure rate goes over the thresholds but the alert is not triggered.
Image

More details and links in the shadow ticket.

Product Area

Alerts

Link

No response

DSN

No response

Version

No response

┆Issue is synchronized with this Jira Improvement by Unito
@getsantry
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getsantry bot commented Oct 18, 2024

Auto-routing to @getsentry/product-owners-alerts for triage ⏲️

@InterstellarStella InterstellarStella added the Sync: Jira apply to auto-create a Jira shadow ticket label Oct 18, 2024
@ceorourke ceorourke changed the title Failute rate alert not triggering Failure rate alert not triggering Oct 21, 2024
@mifu67
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mifu67 commented Oct 21, 2024

We're adding logging and will be able to investigate further if the issue re-occurs.

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@InterstellarStella @mifu67