Error requesting hvac_status data

[WinkelB]

Version: v3.0.0-rc2
Getting Errror Messages with my Renault Zoe Phase 2
Im not getting any HVAC Informations...

Logger: custom_components.renault.pyzevehicleproxy
Source: helpers/update_coordinator.py:152
Integration: Renault (documentation)
First occurred: 21:55:16 (1 occurrences)
Last logged: 21:55:16

Error requesting VINXXXXXXXXXXXX hvac_status data: 502 Server Error: Bad Gateway for url: https://api-wired-prod-1-euw1.wrd-aws.com/commerce/v1/accounts/ACCOUNTXXXXXXXXXXXXXXX/kamereon/kca/car-adapter/v1/cars/VINXXXXXXXXXXXX/hvac-status?country=DE

[epenet]

Hi,

Can you please confirm:

• was it working in v2?
• is it a permanent issue or is it an intermittent issue?
• does it work in the PyZe CLI?

I'm pretty sure it's an intermittent issue on the Renault side.

[PysX]

Hi, for information i have the same issue. It's not new as Pyze gives me this response too (from Renault side).
I suspect that the problem is related to the configuration of "Planned HVAC" setting in the vehicle, mine was never activated, i will test this one.
However, i am able to start HVAC with service via homeassistant.

- service: renaultze.ac_start
        data:
          entity_id: sensor.zoe

[epenet]

I'm pretty sure 502 error is temporary on the Renault side.

Regarding HVAC start/stop, I would dearly love to have some feedback as I personally don't use it.
Please note also that the new service is designed to use the VIN and not the entity_id

[epenet]

Extra note: if your vehicle doesn't support location and/or hvac status, then I suggest that you simply deactivate the "Zoe Location" and "Zoe HVAC" entities via "Configuration > Integrations >Renault >Entities" menu of home assistant.

[WinkelB]

So currently, I was able to start a HVAC vie the Service Call out of Homeassistant using version 3.0 of the Renault integration. The climate entity is still unavailed.

[epenet]

This is not an issue from HomeAssistant or this custom component, and I think it's better to discuss it now on the renault-api repository.

[epenet]

I reopen the issue on Home-Assistant because it seems that even if the "status" endpoint is disabled some users are still able to send requests to use the hvac services, so we need to disconnect the climate entity from the hvac-status endpoint.

And even if the endpoint doesn't work for the status of the hvac, it is still useful to get the outside temperature.

[epenet]

Hi @PysX / @WinkelB / @marciej123

Does it make sense to use a climate entity to start hvac even if there is no feedback on the status?
Or should we keep it only as a service?

For now:

• on Zoe40 (with hvac): you have a UI to select the temperature and ability to press "start now"
• on Zoe40 (without hvac): you don't have UI
• on Zoe50: the UI is not created because it thinks you don't have hvac system

@Quentame / @oncleben31 what is your opinion on this?

(More information on: https://github.com/hacf-fr/renault-api/wiki/Data-endpoint:-hvac-status)

[WinkelB]

I would like to have the climate entity. Even if it's not displaying the current climate state. epenet <[email protected]> schrieb am Do., 17. Dez. 2020, 20:53:

…

Hi @PysX <https://github.com/PysX> / @WinkelB <https://github.com/WinkelB> / @marciej123 <https://github.com/marciej123> Does it make sense to use a climate entity to start hvac even if there is no feedback on the status? Or should we keep it only as a service? For now: - on Zoe40 (with hvac): you have a UI to select the temperature and ability to press "start now" - on Zoe40 (without hvac): you don't have UI - on Zoe50: the UI is not created because it thinks you don't have hvac system @Quentame <https://github.com/Quentame> / @oncleben31 <https://github.com/oncleben31> what is your opinion on this? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#51 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AI4656LGWLRJHHR6S5HUAR3SVJOR7ANCNFSM4SD5FMWA> .

[marciej123]

I have a Zoe50 and HA does find my hvac entity (just since a few days, therefore I few weeks it didn't have one), unfortunately this entity, and a lot of other entity are unavailable..

Now we know that the Renault app and API isn't the best one and has some stability options but I'm not sure if that's just the issue?

[PysX]

I have created switch and script, so not important to me.
Not tested to start with different temperature than default 21.

[epenet]

Does it work if you simply remove the if "hvac_status" in vehicle.coordinators: on line 49 of climate.py?
https://github.com/hacf-fr/hassRenaultZE/blob/master/custom_components/renault/climate.py#L49

And does someone want to work on a PR?

[PaoloTo]

Dear @epenet,
I have a Twingo ZE, i've tested this component and I've the same error:
2020-12-30 15:58:45 ERROR (MainThread) [custom_components.renault.renault_vehicle] Error fetching VF****6 hvac_status data: This endpoint has been disabled: ('err.func.403', 'Operation not supported Operation not supported for this can (T4VS)')
I've tried to remove the line 49 of climate.py but no climate entity is generated and i've got this error:
2020-12-30 16:05:57 ERROR (MainThread) [homeassistant.components.climate] Error while setting up renault platform for climate Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 197, in _async_setup_platform await asyncio.shield(task) File "/config/custom_components/renault/climate.py", line 34, in async_setup_entry entities: List[RenaultDataEntity] = await get_entities(proxy) File "/config/custom_components/renault/climate.py", line 42, in get_entities entities.extend(await get_vehicle_entities(vehicle)) File "/config/custom_components/renault/climate.py", line 50, in get_vehicle_entities entities.append(RenaultHVACController(vehicle, "HVAC")) File "/config/custom_components/renault/renault_entities.py", line 93, in __init__ super().__init__(vehicle, entity_type, "hvac_status") File "/config/custom_components/renault/renault_entities.py", line 28, in __init__ super().__init__(vehicle.coordinators[coordinator_key]) KeyError: 'hvac_status'

[epenet]

@PaoloTo would you mind adding a fixture file to the renault-api module for your Twingo? We don't have any fixture files for Twingo yet...
hacf-fr/renault-api#48

Also, does Twingo support setting HVAC via MyRenault application and/or using HA ac_start service?

[PaoloTo]

Yes, i could help you integrating this fixture but I need some help, i can test it for you of course!

from MyRenault I've a button to start the ac, if I press it, it takes some seconds (near 5 seconds, maybe a connection problem?) but then the ac starts!
Even using ac_start service the ac starts. then i tried the ac_cancel but it din't stop.

[PaoloTo]

Dear @epenet,
using ac_start service the log is:
2021-01-03 15:55:28 DEBUG (MainThread) [custom_components.renault.services] A/C start attempt: None / 20 2021-01-03 15:55:29 DEBUG (MainThread) [renault_api.kamereon] Received Kamereon response 200 on https://api-wired-prod-1-euw1.wrd-aws.com/commerce/v1/accounts/*****/kamereon/kca/car-adapter/v1/cars/***/actions/hvac-start?country=IT: {"data":{"type":"HvacStart","id":"*****","attributes":{"action":"start","targetTemperature":20.0}}} 2021-01-03 15:55:29 INFO (MainThread) [custom_components.renault.services] A/C start result: {'action': 'start', 'targetTemperature': 20.0}
using ac_cancel servis the log is:
2021-01-03 15:58:25 DEBUG (MainThread) [custom_components.renault.services] A/C cancel attempt. 2021-01-03 15:58:25 DEBUG (MainThread) [renault_api.kamereon] Received Kamereon response 200 on https://api-wired-prod-1-euw1.wrd-aws.com/commerce/v1/accounts/*****/kamereon/kca/car-adapter/v1/cars/***/actions/hvac-start?country=IT: {"data":{"type":"HvacStart","id":"*****","attributes":{"action":"cancel"}}} 2021-01-03 15:58:25 INFO (MainThread) [custom_components.renault.services] A/C cancel result: KamereonVehicleHvacStartActionData(raw_data={'action': 'cancel'})

[epenet]

@PaoloTo

First, regarding fixture file, I was only referring to providing vehicle description sample logs for renault-api, like in this path: https://github.com/hacf-fr/renault-api/tree/main/tests/fixtures/kamereon/vehicles

1. in the Home Assistant logs, find the vehicle listing from the initialisation routine
2. add the json file to the correct test/fixtures/kamereon/vehicles folder
3. ensure that the registration number starts with REG-NUMBER, and that the vin starts with VF1AAAAA555777.
4. beautify the json (2 spaces indentation) either manually, through pre-commit or through an online tool (eg https://codebeautify.org/jsonviewer)
5. create a Pull Request

Second, regarding MyRenault application, what does that show when A/C is in progress? As it stands, I am not aware of any way to know when A/C is on, and when it is off.
I am thinking to avoid confusion that we should remove the climate entity altogether, and provide sample scripts only.

[PaoloTo]

@epenet

Inside MyRenault Application nothing shows me that ac is in progress and this is very annoying. I even don't know when it will stop... after some minutes? when it reaches the target temp? or maybe only if the battery goes under 20%?

[epenet]

@PaoloTo thanks for your feedback. This is in line with all the information that we have... it's not possible to know what the real status from Renault servers. @eviollet also has the same issue.

So I think we need to remove the hvac-status endpoint from all vehicles except Zoe phase 1, where it is useful to track the externalTemperature.

Then we need to decide what is the best way to start (and cancel?) A/C from Home Assistant.
Do we keep only the service (like @PysX)? or does someone have an idea for another implementation?

[PaoloTo]

@epenet

if we don't have the ability to read out the temperature and neither the active status of the hvac i think that the climate is not suitable for us.
Maybe is useful a simple script that calls the two services, start the pre-conditioning and stops it after some (5-10) minutes.
ac_cancel works? it stops the ac even if we have already start driving?

Another way: what about using hvac sheduling? like adding a schedule that start immediately and ends in some minutes? after that the script could cancel the schedule.

[epenet]

I have opened this issue on renault-api: hacf-fr/renault-api#138
I'm open to suggestions...

[eviollet]

Hi.

I've been looking around for some information on how to configure preconditionning remotely without using the phone app.
From what the Renault Zoe user manual says, once you have initiated preconditionning, it stops after 10 minutes if the car isn't plugged in. And no, there is no way to stop it, except from entering the car, or starting it, etc. So it seems totally legit that we can start the service without having any return from the API. The app doesn't return any information either.
So, with a ZOE50, what would I need to call preconditionning in the current plugin state? Is it currently possible?

[epenet]

Yes, there is a service called renault.ac_start available (in developer tools > services).

You have to specify the vin and temperature.
If you wish to have a delayed start, you can pass the optional parameter when.

There is also a service called renault.ac_cancel which may work to cancel preconditionning even though the Renault application doesn't have the option.

[PaoloTo]

Dear @eviollet,
you can add a lovelace button card with custom code like this:

type: button
tap_action:
  action: call-service
  service: renault.ac_start
  service_data:
    vin: VF**************6
    temperature: 20
hold_action:
  action: none
show_icon: true
name: Start hvac
icon: 'mdi:snowflake'

[eviollet]

@PaoloTo and @epenet , thank you very much for your help.
I guess I managed to get it to work. I'll check this evening when the car comes back. 🤣

[epenet]

Hi all,

I have created PR hacf-fr/renault-api#139 on renault-api to make it clearer.
Does anyone want to check it?

After it is merged there, then I think we'll just completely remove the climate entity from HA, and update the documentation with the notes from @PaoloTo

[PysX]

Hi, seems ok to remove climate. As it will avoid “does not work” feeback. May limitations by model could be documented in the readme/wiki ?

@epenet : if ac_cancel service is not working can it be disabled too ?

@eviollet : another implementation to have “fake status” (timer 5min). It avoids myself clicking more than one : https://github.com/PysX/home-assistant-config/blob/master/packages/zoe.yaml
May be not optimised but working.

[eviollet]

@PysX thank you for the 5 minute delay idea. I'd never thought of that. I'm quite new to Home Assistant and loving it.

Have a great evening

[marciej123]

Can I get this to work for the ZE50?

My main car is the ZE50, and information is working, only the start of preconditioning isn't.

2nd picture has hvac working of a ze40, car of a Colleague of mine (same account).

[marciej123]

Managed to get it working using the call as it was stated before. The automatic entity which is generated for the ZE50 doesn't seem to work..

I've also changed the timer to 10 minutes (600 seconds) which seemed way more stable for me.

This is the script with a notification that the car started the HVAC

start_hvac:
  alias: Start HVAC
  sequence:
  - service: renault.ac_start
    data:
      vin: VF1xxxxxxx
      temperature: 21
  - device_id: xxxxxxxxxxxxx
    domain: mobile_app
    type: notify
    message: Starting HVAC at 21°C
    title: Renault ZOE
  mode: single
  icon: mdi:snowflake

Thanks!

[epenet]

Hi all,

I have created two PR:

• In Add checks for endpoint support and contract requirements #113, it should remove the errors at startup regarding "hvac-status" not available.
• In Drop support for Climate entity  #114. I have removed the climate entity altogether to avoid confusion regarding unexpected behaviour.

I will leave them open for a little while for testing/feedback.

Regarding documentation of the scripts and lovelace cards, maybe someone wants to create a new documentation page?

[PysX]

Thanks @epenet , will try it tomorrow.
I have submitted a PR for documentation, i don't know how you think it should be, I will adjust it following your feedbacks.

[epenet]

Hi all

The PRs have been merged, and the documentation has been updated.
It's all included in release v3.0.6

@WinkelB are you happy to close this issue?