Customer Contact

Raising GCP-internal issues with the provider development team

If you've raised a GitHub issue against this repo with a TAM (Technical Account Manager) or other internal contact at Google, and when the issue is blocked on the GCP APIs (typically, issues with the upstream label), you can instruct your contact to CC the g/terraform-team group onto emails/bugs relevant context. While the majority of the Google provider development team works for Google, we're often unaware of the efforts of your TAMs or other internal contacts.

Particularly, this applies if you've raised an issue with a TAM, product PM, or other internal contact and the associated GitHub issue does not have a priority label or issuetracker link.

If your contacts are unfamiliar with Terraform / the provider, you can also refer them to go/terraform-google-provider as a link to an internal page with more context.