Implement User Support Ticket Creation Endpoint

[highb33kay]

Task: Implement User Support Ticket Creation Endpoint

Description

The task involves implementing the /api/v1/support/create endpoint to allow users to create support tickets when they encounter issues or have questions related to the platform.

Endpoint Details

• Endpoint: /api/v1/support/create
• HTTP Method: POST

Problem Description

[Include a brief description of any specific issues or challenges related to the implementation of the User Support Ticket Creation endpoint.]

Expected Behavior

The User Support Ticket Creation endpoint should allow users to submit support tickets by providing details about their issues or questions.

Guidance

Ensure the following best practices and conventions are followed during implementation:

• Implement proper authentication and authorization checks.
• Capture and store relevant information about the user's support request.
• Validate user input to prevent misuse or errors.
• Follow RESTful principles and conventions.
• Document the endpoint comprehensively.

Screenshots

[Include any relevant screenshots or visual aids related to the User Support Ticket Creation implementation.]

Test

Outline the steps for testing the User Support Ticket Creation functionality, including specific test cases or scenarios.

Additional Information

[Include any additional information or context that might be helpful for the developer.]

Steps to Reproduce (if applicable)

[If there are specific steps to reproduce an issue or demonstrate the need for the User Support Ticket Creation implementation, provide them here.]

Environment

• Operating System:
• Browser (if applicable):
• API Version (if applicable): v1
• Any other relevant details:

Labels

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