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[Issue]: Frequently unavailable #382

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Sonusss opened this issue Dec 18, 2024 · 3 comments
Closed

[Issue]: Frequently unavailable #382

Sonusss opened this issue Dec 18, 2024 · 3 comments

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@Sonusss
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Sonusss commented Dec 18, 2024

Very Often the integration report unavailable entities while log report no error.
(Sometimes more than 20 times per day)

Using docker HA 2024.12.3 version & Onecta 4.2.2

image

See attached log and diagnostic

Onecta.log
daikin_onecta-01J8VVZR6ZK3NH6GEB710WHVQB-PAC-9b39dfd09a1d468a09214ea4d288ee5f.json

@jwillemsen
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Very likely for the device isCloudConnectionUp has the value false, do you have a stable wifi connection to the device. Currently the wifi status are not available through the cloud API, check the onecta app whether there is something reported related to the wifi. The log doesn't show an error, the json has isCloudConnectionUp true, can you download the diagnostics at the moment HA reports the device as unavailable?

@Sonusss
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Sonusss commented Dec 18, 2024

Hi,

Onecta App reports the WiFi signal as GOOD (2 bars over the 3)
Indeed, isCloudConnectionUp reports false

Will try to restart my Heat Pump as my WiFi is rock and steady for all other devices...

Thanks for your time and great work !

Diagnostic at precise unavailable moment:
daikin_onecta-01J8VVZR6ZK3NH6GEB710WHVQB-PAC-9b39dfd09a1d468a09214ea4d288ee5f(2).json

@jwillemsen
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When isCloudConnectionUp stays changing true/false maybe contact Daikin, maybe they can see more in their logs, see #46 for all missing data, the wifi stats are part of that

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