From db1a8141425eb62ff182cab657b653e6b2d0aef7 Mon Sep 17 00:00:00 2001 From: mahbois <101372146+mahbois@users.noreply.github.com> Date: Thu, 10 Mar 2022 17:02:59 -0800 Subject: [PATCH 1/2] Fix Request Tracker (RT) --- labs/s3.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/labs/s3.md b/labs/s3.md index 92ce4fa8..9c71b331 100644 --- a/labs/s3.md +++ b/labs/s3.md @@ -58,7 +58,7 @@ Find some minutes that were taken in the year you were born (or, 1989 if you are ## RT -As you might imagine, the OCF gets a lot of emails (users asking for help, clubs wanting to make a website, companies giving infosessions...) and it can get pretty hard to keep track of them all. As a solution, the OCF uses [Request Tracker (RT)][rt.ocf.io]. Here, incoming emails and requests are split up into queues. Here are a few: +As you might imagine, the OCF gets a lot of emails (users asking for help, clubs wanting to make a website, companies giving infosessions...) and it can get pretty hard to keep track of them all. As a solution, the OCF uses [Request Tracker (RT)](rt.ocf.io). Here, incoming emails and requests are split up into queues. Here are a few: * **bod** contains topics that staff would like to bring up during BoD meetings. You are welcome to make a new ticket in this queue if there's something you want to discuss. * **devnull** mostly contains spam, advertisements, and other low-priority emails. You can safely ignore this queue. * **help** typically contains questions from users. Most of our time on RT is on responding to these tickets. From 2627448bb0a2613e790f4c1894e234c6a2571a5a Mon Sep 17 00:00:00 2001 From: laksith19 Date: Fri, 25 Mar 2022 02:51:11 -0700 Subject: [PATCH 2/2] Make link Absolute A relative link will not function correctly, making it an absolute link should fix the issue --- labs/s3.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/labs/s3.md b/labs/s3.md index 9c71b331..21f46bd4 100644 --- a/labs/s3.md +++ b/labs/s3.md @@ -58,7 +58,7 @@ Find some minutes that were taken in the year you were born (or, 1989 if you are ## RT -As you might imagine, the OCF gets a lot of emails (users asking for help, clubs wanting to make a website, companies giving infosessions...) and it can get pretty hard to keep track of them all. As a solution, the OCF uses [Request Tracker (RT)](rt.ocf.io). Here, incoming emails and requests are split up into queues. Here are a few: +As you might imagine, the OCF gets a lot of emails (users asking for help, clubs wanting to make a website, companies giving infosessions...) and it can get pretty hard to keep track of them all. As a solution, the OCF uses [Request Tracker (RT)](https://rt.ocf.io). Here, incoming emails and requests are split up into queues. Here are a few: * **bod** contains topics that staff would like to bring up during BoD meetings. You are welcome to make a new ticket in this queue if there's something you want to discuss. * **devnull** mostly contains spam, advertisements, and other low-priority emails. You can safely ignore this queue. * **help** typically contains questions from users. Most of our time on RT is on responding to these tickets.