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Spike: Attempting to create an importer spins infinitely sometimes #1032

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bkiahstroud opened this issue May 23, 2024 · 0 comments
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bug Something isn't working maintenance bills to maintenance

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@bkiahstroud
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Reported in Slack:

One tenant (smwc.hykucommons.org) is having timeouts on attempts to import, even very small jobs (less than 100 works)

The files are standard pdfs, nothing especially large

I don't believe they get an error page. When they click Create and Import the get a loading circle on the browser tab but it never goes through. I tried it and waited ten minutes with no status change. It happens sometimes with very small imports, like CSV only or a few files, but happens regularly but not always with imports of more than five or so PDFs

@bkiahstroud bkiahstroud added the bug Something isn't working label May 23, 2024
@bkiahstroud bkiahstroud moved this to Ready for Development in palni-palci May 23, 2024
@bkiahstroud bkiahstroud self-assigned this Jun 26, 2024
@bkiahstroud bkiahstroud moved this from Ready for Development to In Development in palni-palci Jun 26, 2024
@jillpe jillpe added the maintenance bills to maintenance label Aug 16, 2024
@bkiahstroud bkiahstroud moved this from In Development to Ready for Development in palni-palci Sep 13, 2024
@jillpe jillpe added the spike needs investigation and planning label Sep 16, 2024
@jillpe jillpe changed the title Attempting to create an importer spins infinitely sometimes Spike: Attempting to create an importer spins infinitely sometimes Sep 16, 2024
@jillpe jillpe removed the spike needs investigation and planning label Oct 21, 2024
@aprilrieger aprilrieger moved this from Ready for Development to In Development in palni-palci Nov 20, 2024
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