Discrepancies in metrics between rsconnect::showMetrics() and Shinyapps.io

[AlejandroAyllon]

Hi,

I'm trying to retrieve metrics from my apps using rsconnect::showMetrics(), but I'm noticing discrepancies between the results and those displayed in the "Metrics" section on the Shinyapps.io web interface.

For example, when I filter by "1 week," Shinyapps shows 12-15 connections on January 29 (image 1), but when I filter by "1 month," it shows only 6-7 connections on the same date (image 2). Why is there this discrepancy?

Additionally, when I try to retrieve this metric by minute (to be more precise)

rsconnect::showMetrics(
  metricSeries = "container_status",
  metricNames = "connect_count",
  appName = "myApp",
  from = "2025-01-29",
  until = "2025-01-30",
  interval = "1m"
)

I get 1, 61, 109, 127, and 129 connections at certain hours.

Maybe I'm missing somethings?

Thanks in advance.