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[Support]: Unable to send out emails #625

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drtech981 opened this issue Feb 9, 2025 · 0 comments
Open
1 of 2 tasks

[Support]: Unable to send out emails #625

drtech981 opened this issue Feb 9, 2025 · 0 comments
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support support request for ZTNET

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@drtech981
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📝 Inquiry

I'm unable to send out any emails, even though the same set of credentials are working on other apps.
Console logs show:

Email sending failed: Error: Connection timeout

    at SMTPConnection._formatError (/app/node_modules/nodemailer/lib/smtp-connection/index.js:790:19)

    at SMTPConnection._onError (/app/node_modules/nodemailer/lib/smtp-connection/index.js:776:20)

    at Timeout.<anonymous> (/app/node_modules/nodemailer/lib/smtp-connection/index.js:235:22)

    at listOnTimeout (node:internal/timers:573:17)

    at process.processTimers (node:internal/timers:514:7) {

  code: 'ETIMEDOUT',

  command: 'CONN'

}

Enable SSL and Verify SSL are both unchecked.

🔖 Version

latest

🔧 Deployment Type

  • Docker
  • Standalone

💻 Operating System

Ubuntu

🌐 Browser

Chrome

📚 Any Other Information That May Be Helpful

No response

@drtech981 drtech981 added the support support request for ZTNET label Feb 9, 2025
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