[BUG] Postcode field entry issues when using SwiftKey keyboard

[jvanderwee]

Summary

Postcode field entry does not work as expected when using SwiftKey keyboard - some characters are entered correctly, others are not.

Android version

12+

Impacted devices

Android Pixel 7a
Huawei P30

Installation method

Gradle

Dependency Versions

kotlin: 2.0.0
stripe-android: 20.44.2
Android Gradle Plugin: 8.4.1
Gradle: 8.6

SDK classes

PaymentSheet

Video

SVID_20240605_093257_1.mp4

Other information

[byudaniel]

I'm seeing the same issue with SwiftKey and the CustomerSheet with Stripe React Native 0.38.1 (Stripe Android v20.47.3, tested on Samsung S22 Ultra, Android 14.)

[jcweber10]

I have the same issue with SwiftKey and the AddressElementActivity (via rememberAddressLauncher). I'm happy to make a new issue, but here are my dependencies.
com.stripe:stripe-android:20.48.0
kotlin 1.9.20
Android 13
AGP 8.2.2
Gradle 8.2

[taonga-chabva-dootrix]

We are also receiving customer reports of not being able to enter their UK postcode when adding a card via the CustomerSheet. It seems to be happening to users on various keyboards including the default Gboard but we have only been able to replicate the issue using the Microsoft SwiftKey keyboard, on the CustomerSheet with the postcode text field specifically.

With Microsoft SwiftKey behaviours we have seen are when typing a postcode are:

• There seems to be a delay in accepting input when typing if you type too fast meaning it can skip some inputs
• After entering a letter one cannot switch to the number tab of the keyboard to add that part of a UK Postcode in.

Both of these were observed on a physical Google Pixel 4a 5g device and a Google Pixel 8 pro emulator.
On the physica Google Pixel 4a 5g there was also some flashing of the autofill sections of Microsoft SwiftKey that we were not able to replicate on other text input fields in our or other apps.

Our dependencies are:
com.stripe:stripe-android:20.48.1
kotlin 1.9.24
Android 14
AGP 8.5.1
Gradle 8.7

[eagleeye12345]

I'm having the same problem with gboard with

Android 11
AGP 8.5.2
Gradle 8.7
com.stripe:stripe-android:20.51.1

[tjclawson-stripe]

Hey @jvanderwee, thanks for reporting this. We're currently investigating a fix.