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Unable to Install External Test Apps in Test Mode #861

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devblocksco opened this issue Jun 18, 2023 · 4 comments
Open

Unable to Install External Test Apps in Test Mode #861

devblocksco opened this issue Jun 18, 2023 · 4 comments
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app-platform bug Something isn't working

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@devblocksco
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Describe the bug
When testing a Stripe App using the External Test feature, I'm no longer able to test the app in test mode. When toggling Stripe to test mode, an "App is installed in live mode" message is displayed. This is a recent issue, as I was always able to use external test apps in test mode before.

To Reproduce
Steps to reproduce the behavior:
Install any app using the external test feature. Try toggling Stripe to test mode. It won't let you use the app in test mode.

Expected behavior
It should be possible to use external test apps in test mode.

Screenshots

Screen Shot 2023-06-17 at 8 58 07 PM
@devblocksco devblocksco added bug Something isn't working needs-triage labels Jun 18, 2023
@hunterclarke
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This is a big problem for my app which offers utility in both test and live mode. If this was a design decision, I'd appreciate reconsidering.

@msindwan-stripe
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msindwan-stripe commented Jun 19, 2023

Thanks for the feedback @hunterclarke! This was an intentional change to better support the platform. Please feel free to reach out to support to see what we can do for your app

@robikovacs
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We're in the process of transitioning our Stripe Extension into a Stripe App, and I've encountered a question regarding this matter. Is it the case that the installation of apps via install links is exclusively functional in Live Mode? Does this imply that end customers will need to experiment with the app using genuine transactions?

@danrovito
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Did anyone ever find a solution for this? I am trying to use the external link test feature and it ONLY installs the app in live mode regardless of what URL I use.

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Labels
app-platform bug Something isn't working
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6 participants