fix: remove email button from Help sidepanel for free plans #29213
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…eer' button is not visible
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PR Summary
This PR modifies the Help sidebar to hide the "Email a support engineer" button for users on free plans, directing them to community support instead.
- Added logic to check subscription level with
billing?.subscription_level !== 'free'to conditionally show email support - Added a new section explaining support options specifically for free plan users
- Implemented a support plan comparison table showing response times for different tiers (free, ridiculously cheap, teams add-on, etc.)
- Added clear messaging that community support is the only option for free plans
- Improved type safety in sidePanelStatusLogic.tsx with proper TypeScript typing for group IDs
💡 (5/5) You can turn off certain types of comments like style here!
2 file(s) reviewed, no comment(s)
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Size Change: 0 B Total Size: 9.72 MB ℹ️ View Unchanged
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📸 UI snapshots have been updated2 snapshot changes in total. 0 added, 2 modified, 0 deleted:
Triggered by this commit. |
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Problem
The
Email a support engineerbutton was visible on free plans, but community questions are the support option for free plans.Changes
adding a check for
billing?.subscription_level !== 'free', now only showing the email button if on a paid plan.Does this work well for both Cloud and self-hosted?
Cloud only
How did you test this code?
On my local: Downgraded to free to confirm changes, then re-subscribed to a plaid plan again to make sure the email button is still visible to paying users.