issue and bug report template

.github/ISSUE_TEMPLATES/bug_report.md

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+## **Bug Title**:
+Provide a concise title summarizing the problem.
+
+---
+
+## **Description**:
+A clear and concise description of the bug.  
+Include information about what is happening versus what you expected to happen.
+
+---
+
+## **Steps to Reproduce**:
+List the steps to reproduce the bug. Be as specific as possible.  
+1. Go to '...'
+2. Click on '...'
+3. Scroll down to '...'
+4. See error
+
+---
+
+## **Expected Behavior**:
+Describe what you expected to happen.
+
+---
+
+## **Actual Behavior**:
+Describe what actually happens. Include any error messages or screenshots if applicable.
+
+---
+
+## **Environment**:
+Provide information about the environment where the bug occurred.  
+- **OS**: (e.g., Windows 10, macOS 13.1, Ubuntu 20.04)  
+- **Python version**: (e.g., 3.10)  
+- **Dependencies**: (list specific library/package versions, if relevant)  
+- **Branch/Commit**: (e.g., main, commit hash `abc123`)  
+
+---
+
+## **Screenshots/Logs**:
+Attach screenshots, log outputs, or any other helpful artifacts.  
+(If applicable, paste stack traces or error messages here using code blocks like below.)  
+
+```text
+Error message or logs here

.github/ISSUE_TEMPLATES/issue_template.md

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+## **ISSUE Title**:
+Provide a short and descriptive action-oriented title.
+
+---
+
+## **Goal(s)**:
+Explain why and what needs to be achieved in one sentence.  
+For example:  
+*To decide between solution A or B because of X or Y.*
+
+---
+
+## **Description**:
+Provide context or assumptions relevant to this issue.  
+If the issue is part of an Epic, mention previous progress or dependencies.  
+Example:  
+*We assume A and B are completed; this issue focuses on C.*  
+
+**Steps/Actions**:
+1. C.1 for reason X  
+2. C.2 for reason Y  
+
+Notes:  
+- Add technical details here if not included in the Epic.  
+- If discussions were held, summarize key points.
+
+---
+
+## **Acceptance Criteria**:
+Define the conditions for completing this issue.  
+Use the **GIVEN -> WHEN -> THEN** format if helpful.  
+Example:  
+**GIVEN** that the AOM (EOM) feature is enabled,  
+**WHEN** I compare simulation results from EMU-TN and Pulser,  
+**THEN** the results should look "close enough."
+
+---
+
+## **Before Creating This Ticket**:
+- [ ] Ensure the **NEW** label is attached.  
+- [ ] Link this issue to its corresponding Epic if applicable.