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DrJJ committed Sep 4, 2024
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138 changes: 138 additions & 0 deletions ANNOUNCE.md
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### Minor release 1.108.0 is scheduled for 9/2/2024 between 10pm and 12am CDT

**Key changes related to the core APIs**
* More accurate offline transcription model
* Removed artifacts from training data
* Added additional Call Center data to training set
* Finalized warm transfer support in Telephony Bot API
* Support for pushing Voicebot data and Call Notes to Copilot

**Key changes related to Transcribe APP**
* Cloud only: Major improvememnt to capabilities of LLM Query
* Major makover of the look of the UI
* Added UI dark mode
* Added Configurable Meeting Minutes (via LLM prompt)
* Added tracking of LLM tokens (in the Cloud)
* On Edge: Added ability to retrieve speaker data (incl. email) using Zoom API


New or changed functionality in the Transcribe App:
* BE-2798 TA: Added new LLM Prompts for Meeting Minutes
* BE-2811 TA: Added Purple project color (instead of black).
* QA-1003 TA: Add option to rename transcripts.
* BE-2668 TA: Change Key Items to Meeting Minutes : Add more categories in addition to Action Items
* BE-2762 TA: Change naming from Key Items to Meeting Minutes.
* BE-2786 TA: Changed border radius on avatars.
* BE-2718 TA: Dark mode is enabled for transcribe app.
* BE-2763 TA: On LLM Settings have two tabs - one for Prompts and one for Services
* BE-2797 TA: Post signup to Transcribe App, sending signup email.
* QA-1515 TA: Show creator avatar on the transcript detail page
* BE-2781 TA: Show usage of LLM Tokens
* BE-2789 TA: Showing email icon next to the speaker/participant if there it an email field for that speaker/participant.
* BE-2810 TA: Switch Black Project color to Purple (for dark mode)
* BE-2329 TA: Track LLM token use in Transcribe App Cloud
* BE-2739 TA: Tracking used time on Transcribe App.
* BE-2791 TA: Update look and feel of transcribe app

New or changed functionality in other platform components:
* BE-2758 Add codec restrictions to the dial string for outbound
* BE-2045 Add to AIVR API subReturn action.
* BE-1782 Added Copilot Call Notes support.
* BE-2777 Added info about LLM tokens to GET account new-billing method.
* BE-2698 Added information regarding Member being Verified to the Call Notes
* BE-2695 Added realTimeTranscriptText to AIVR Session and store the transcript from real-time transcription in it.
* BE-1757 Added required features for Inbound Bot.
* BE-2821 Added secondary voice connector id to AIVR App api.
* BE-2768 Added speaker email value in the meeting data (ASR Meeting API)
* BE-2404 Added support for language switching in telephony bot.
* BE-1761 Added to AIVR API warmTransfer action.
* BE-2767 Added to Edge Configuration parameters for connecting to Zoom Service.
* QA-1319 Admin Tool: Added email validation on add account page.
* BE-2657 Admin Tool: Convert API Use chart to chart-js
* BE-2114 Check if we are within phone number quota on AWS before creating a new one
* BE-2749 Check Voice Connector number against quota before creating a new one.
* BE-2765 Demo: Collect events to Matomo from the voicebot part of the demo
* BE-2761 For confGroups of type other than Transcription do not delete them if the creator is deleted
* BE-2726 Get available information about participants of the specified Zoom meeting.
* BE-2776 Grouping segments by meeting and attaching meeting metadata for /asr/meeting/llm/query
* BE-2712 If the rex sessions are stuck (in error) do not count them towards the live session count during shutdown
* BE-2759 If user deletion fails for any reason, we should still audit log it.
* BE-2737 In AIVR, send vg::sub-return Event to Lua script (Freeswitch)
* BE-2799 Introduced wew llmSettings.prompts for Meeting minutes.
* BE-2733 Push data from Aircall Integration to the Copilot.
* BE-2754 SA: Add extra confirmation before deleting a user who has the Admin role.
* BE-2678 SA: Added API - GET /sa/offline/{id}/transcript
* BE-2713 SA: Added context to the return values from GET /sa/call/agent
* BE-2703 SA: Added contextId to the request for /sa/call
* BE-2677 SA: Added download ability to the transcript view.
* QA-1427 SA: Added search feature to transcript page.
* BE-2689 SA: Addedd contextId to the GET /sa/call/{callId}
* QA-1534 SA: New project gets default time settings from the Account.
* BE-2774 SA: Supporting accounts with INVOICE billing on first login.
* BE-2697 SA: When submitting /sa/offline request to as part of SA AIVR Integration set correct formatting parameters.
* BE-2572 Send Caller Insight to Aircall as part of handling call.created webhook
* BE-2790 Set the non-Speaker email value in the meeting data.
* BE-2670 Transcribe App Client can get notified over websocket of any meeting join events instantaneously.
* BE-2732 Using Pusher to push information to the Copilot Browser Extension.
* BE-2736 Web Console: Added editable description to Edge Cluster
* BE-2622 Web Console: AIVR Sessions table show which sessions have SA integration.
* BE-2755 Web Console: Do not allow spaces in the names of AIVR Apps.
* BE-2696 Web Console: Show real-time transcript text in the AIVR session detail view
* BE-2747 Web Console: Showing AIVR App Id on the AIVR App detail drawer.
* QA-1472 Web Console: Unable to add second URL in logic when its name is same as first.

Changes related to Integrity of Processing (fixes):
* BE-2822 Fix - Can't play audio from URL in bot logic callback
* BE-2741 Fix - Duplicate data in meeting_vector database on Edge
* BE-2727 Fix - Error when leaving a meeting (meeting join API).
* BE-2721 Fix - Large vocabulary BUILT-IN grammar is not working in telephony bot
* BE-2760 Fix - Origination data is not properly set for a new Voice Connector.
* BE-2753 Fix - Outbound calling does not work anymore.
* BE-2204 Fix - Percolator stop request ignored if sent immediately after start
* BE-2806 Fix - The hidden checkbox stops working on ascalon TranscribeApp in some cases
* BE-2817 Fix - Voice Connector quota check is not working OK
* BE-2752 Fix - voiceConnectorId is not set on AIVR App if a phone gets added to AIVR App that did not have any phone
* BE-2700 Fix - Weird Agent Composite values for the Demo Project /sa/calls
* BE-2766 Fix prompt for Action Items.
* BE-2729 Fix the shutdown of ascalon-asr-api
* BE-2773 SA: Fix - Clicking on Terms of Service during SA Signup messes up signup
* BE-2550 SA: Fix - Incorrect default time in file upload.
* BE-2595 SA: Fix - JWT is not automatically inserted into the selected AIVR App.
* QA-1475 SA: Fix - Pagination on Users page looks weird.
* QA-1531 SA: Fix - Queue filter in Advanced search is not working for Uploaded file.
* QA-1474 SA: Fix - Score filter is still available in advanced search even when score has been removed.
* QA-1373 SA: Fix - The Continue button should remain disabled until all mandatory fields have been filled out.
* QA-1541 SA: Fix - The login button should remain disabled until all required fields are filled.
* QA-1437 SA: Fix - The role "Coach" is displayed as "QA" after being saved in Users.
* QA-1480 SA: Fix - Unable to clear the description in General settings.
* BE-2701 SA: Fix - undefined:undefined on the Topic chart
* QA-1476 SA: Fix - User deletion is not working properly.
* QA-1467 SA: Fix - User is able to set Persistence time more than 365 days in AIVR app.
* QA-1446 SA: Fix - When a user goes back, they are redirected to the calls page instead of the Advanced Search.
* BE-2699 SA: Fix - When I add a new keyword the dialog opens prepopulated with the name of the previous keyword I created
* QA-1525 TA: Fix - Accepting only digits in the domain name for the "Allow signup with emails from the following domains:" field.
* QA-1443 TA: Fix - Error message is wrong for the password reset page.
* QA-1638 TA: Fix - Getting 500 server error when Users use Special characters in search bar on Advanced search page.
* BE-1388 TA: Fix - Getting identical values of confidence when running transcript/{session-id} REAL-TIME
* QA-1493 TA: Fix - HTML element showing in overview section on production.
* QA-1613 TA: Fix - In Advance search Filter, tag is not working.
* BE-2756 TA: Fix - List of transcripts on Home page loads twice
* QA-1511 TA: Fix - LLM prompt box on transcript should not be available for shares.
* QA-910 TA: Fix - Search by numbers is not working properly.
* QA-1454 TA: Fix - Text "Undefined" populate when user left blank while signup
* QA-1593 TA: Fix - The Advanced Search functionality breaking on searching more than one word.
* QA-1461 TA: Fix - There should be a limit for the expiry time limit for shared transcript.
* QA-1481 TA: Fix - There should be warning Dialog when user click on Back Button or Close Browser
* BE-2330 TA: Fix - Transcribe is showing one-line per word.
* QA-1636 TA: Fix - Unable to check the creator on the advanced search filter.
* QA-1462 TA: Fix - Walk through wizard breaks when user switch language between walkthroughs.
* QA-764 TA: Fix - When a whole sentence entered in search box, it is not working and overlapping with close icon.
* BE-2828 Web Console: Fix - AIVR App creation allows you to pick phone numbers that are not yet ready for use.
* QA-1425 Web Console: Fix - Double error showing when phone number purchase.
* BE-2716 Web Console: Fix - Error page when trying to open AIVR session details.
* QA-1513 Web Console: Fix - Transcript play time exceeds than actual time when playback speed increases.
* QA-1575 Web Console: Fix - User is unable to Logout properly.
* QA-1483 Web Console: Fix - User Management Search - When user searches with leading or trailing whitespace with email then no results come.
* QA-1526 Web Console: Fix - When user switch context on Profile page then 2FA pop-up keeps showing each time context is changed.


### Minor release 1.107.0 is scheduled for 8/5/2024 between 8pm and 11pm CDT

**Key changes related to the core APIs**
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139 changes: 139 additions & 0 deletions RELEASE.md
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Original file line number Diff line number Diff line change
@@ -1,3 +1,142 @@
## Release 1.108.0

**Key changes related to the core APIs**
* More accurate offline transcription model
* Removed artifacts from training data
* Added additional Call Center data to training set
* Finalized warm transfer support in Telephony Bot API
* Support for pushing Voicebot data and Call Notes to Copilot

**Key changes related to Transcribe APP**
* Cloud only: Major improvememnt to capabilities of LLM Query
* Major makover of the look of the UI
* Added UI dark mode
* Added Configurable Meeting Minutes (via LLM prompt)
* Added tracking of LLM tokens (in the Cloud)
* On Edge: Added ability to retrieve speaker data (incl. email) using Zoom API


New or changed functionality in the Transcribe App:
* BE-2798 TA: Added new LLM Prompts for Meeting Minutes
* BE-2811 TA: Added Purple project color (instead of black).
* QA-1003 TA: Add option to rename transcripts.
* BE-2668 TA: Change Key Items to Meeting Minutes : Add more categories in addition to Action Items
* BE-2762 TA: Change naming from Key Items to Meeting Minutes.
* BE-2786 TA: Changed border radius on avatars.
* BE-2718 TA: Dark mode is enabled for transcribe app.
* BE-2763 TA: On LLM Settings have two tabs - one for Prompts and one for Services
* BE-2797 TA: Post signup to Transcribe App, sending signup email.
* QA-1515 TA: Show creator avatar on the transcript detail page
* BE-2781 TA: Show usage of LLM Tokens
* BE-2789 TA: Showing email icon next to the speaker/participant if there it an email field for that speaker/participant.
* BE-2810 TA: Switch Black Project color to Purple (for dark mode)
* BE-2329 TA: Track LLM token use in Transcribe App Cloud
* BE-2739 TA: Tracking used time on Transcribe App.
* BE-2791 TA: Update look and feel of transcribe app

New or changed functionality in other platform components:
* BE-2758 Add codec restrictions to the dial string for outbound
* BE-2045 Add to AIVR API subReturn action.
* BE-1782 Added Copilot Call Notes support.
* BE-2777 Added info about LLM tokens to GET account new-billing method.
* BE-2698 Added information regarding Member being Verified to the Call Notes
* BE-2695 Added realTimeTranscriptText to AIVR Session and store the transcript from real-time transcription in it.
* BE-1757 Added required features for Inbound Bot.
* BE-2821 Added secondary voice connector id to AIVR App api.
* BE-2768 Added speaker email value in the meeting data (ASR Meeting API)
* BE-2404 Added support for language switching in telephony bot.
* BE-1761 Added to AIVR API warmTransfer action.
* BE-2767 Added to Edge Configuration parameters for connecting to Zoom Service.
* QA-1319 Admin Tool: Added email validation on add account page.
* BE-2657 Admin Tool: Convert API Use chart to chart-js
* BE-2114 Check if we are within phone number quota on AWS before creating a new one
* BE-2749 Check Voice Connector number against quota before creating a new one.
* BE-2765 Demo: Collect events to Matomo from the voicebot part of the demo
* BE-2761 For confGroups of type other than Transcription do not delete them if the creator is deleted
* BE-2726 Get available information about participants of the specified Zoom meeting.
* BE-2776 Grouping segments by meeting and attaching meeting metadata for /asr/meeting/llm/query
* BE-2712 If the rex sessions are stuck (in error) do not count them towards the live session count during shutdown
* BE-2759 If user deletion fails for any reason, we should still audit log it.
* BE-2737 In AIVR, send vg::sub-return Event to Lua script (Freeswitch)
* BE-2799 Introduced wew llmSettings.prompts for Meeting minutes.
* BE-2733 Push data from Aircall Integration to the Copilot.
* BE-2754 SA: Add extra confirmation before deleting a user who has the Admin role.
* BE-2678 SA: Added API - GET /sa/offline/{id}/transcript
* BE-2713 SA: Added context to the return values from GET /sa/call/agent
* BE-2703 SA: Added contextId to the request for /sa/call
* BE-2677 SA: Added download ability to the transcript view.
* QA-1427 SA: Added search feature to transcript page.
* BE-2689 SA: Addedd contextId to the GET /sa/call/{callId}
* QA-1534 SA: New project gets default time settings from the Account.
* BE-2774 SA: Supporting accounts with INVOICE billing on first login.
* BE-2697 SA: When submitting /sa/offline request to as part of SA AIVR Integration set correct formatting parameters.
* BE-2572 Send Caller Insight to Aircall as part of handling call.created webhook
* BE-2790 Set the non-Speaker email value in the meeting data.
* BE-2670 Transcribe App Client can get notified over websocket of any meeting join events instantaneously.
* BE-2732 Using Pusher to push information to the Copilot Browser Extension.
* BE-2736 Web Console: Added editable description to Edge Cluster
* BE-2622 Web Console: AIVR Sessions table show which sessions have SA integration.
* BE-2755 Web Console: Do not allow spaces in the names of AIVR Apps.
* BE-2696 Web Console: Show real-time transcript text in the AIVR session detail view
* BE-2747 Web Console: Showing AIVR App Id on the AIVR App detail drawer.
* QA-1472 Web Console: Unable to add second URL in logic when its name is same as first.

Changes related to Integrity of Processing (fixes):
* BE-2822 Fix - Can't play audio from URL in bot logic callback
* BE-2741 Fix - Duplicate data in meeting_vector database on Edge
* BE-2727 Fix - Error when leaving a meeting (meeting join API).
* BE-2721 Fix - Large vocabulary BUILT-IN grammar is not working in telephony bot
* BE-2760 Fix - Origination data is not properly set for a new Voice Connector.
* BE-2753 Fix - Outbound calling does not work anymore.
* BE-2204 Fix - Percolator stop request ignored if sent immediately after start
* BE-2806 Fix - The hidden checkbox stops working on ascalon TranscribeApp in some cases
* BE-2817 Fix - Voice Connector quota check is not working OK
* BE-2752 Fix - voiceConnectorId is not set on AIVR App if a phone gets added to AIVR App that did not have any phone
* BE-2700 Fix - Weird Agent Composite values for the Demo Project /sa/calls
* BE-2766 Fix prompt for Action Items.
* BE-2729 Fix the shutdown of ascalon-asr-api
* BE-2773 SA: Fix - Clicking on Terms of Service during SA Signup messes up signup
* BE-2550 SA: Fix - Incorrect default time in file upload.
* BE-2595 SA: Fix - JWT is not automatically inserted into the selected AIVR App.
* QA-1475 SA: Fix - Pagination on Users page looks weird.
* QA-1531 SA: Fix - Queue filter in Advanced search is not working for Uploaded file.
* QA-1474 SA: Fix - Score filter is still available in advanced search even when score has been removed.
* QA-1373 SA: Fix - The Continue button should remain disabled until all mandatory fields have been filled out.
* QA-1541 SA: Fix - The login button should remain disabled until all required fields are filled.
* QA-1437 SA: Fix - The role "Coach" is displayed as "QA" after being saved in Users.
* QA-1480 SA: Fix - Unable to clear the description in General settings.
* BE-2701 SA: Fix - undefined:undefined on the Topic chart
* QA-1476 SA: Fix - User deletion is not working properly.
* QA-1467 SA: Fix - User is able to set Persistence time more than 365 days in AIVR app.
* QA-1446 SA: Fix - When a user goes back, they are redirected to the calls page instead of the Advanced Search.
* BE-2699 SA: Fix - When I add a new keyword the dialog opens prepopulated with the name of the previous keyword I created
* QA-1525 TA: Fix - Accepting only digits in the domain name for the "Allow signup with emails from the following domains:" field.
* QA-1443 TA: Fix - Error message is wrong for the password reset page.
* QA-1638 TA: Fix - Getting 500 server error when Users use Special characters in search bar on Advanced search page.
* BE-1388 TA: Fix - Getting identical values of confidence when running transcript/{session-id} REAL-TIME
* QA-1493 TA: Fix - HTML element showing in overview section on production.
* QA-1613 TA: Fix - In Advance search Filter, tag is not working.
* BE-2756 TA: Fix - List of transcripts on Home page loads twice
* QA-1511 TA: Fix - LLM prompt box on transcript should not be available for shares.
* QA-910 TA: Fix - Search by numbers is not working properly.
* QA-1454 TA: Fix - Text "Undefined" populate when user left blank while signup
* QA-1593 TA: Fix - The Advanced Search functionality breaking on searching more than one word.
* QA-1461 TA: Fix - There should be a limit for the expiry time limit for shared transcript.
* QA-1481 TA: Fix - There should be warning Dialog when user click on Back Button or Close Browser
* BE-2330 TA: Fix - Transcribe is showing one-line per word.
* QA-1636 TA: Fix - Unable to check the creator on the advanced search filter.
* QA-1462 TA: Fix - Walk through wizard breaks when user switch language between walkthroughs.
* QA-764 TA: Fix - When a whole sentence entered in search box, it is not working and overlapping with close icon.
* BE-2828 Web Console: Fix - AIVR App creation allows you to pick phone numbers that are not yet ready for use.
* QA-1425 Web Console: Fix - Double error showing when phone number purchase.
* BE-2716 Web Console: Fix - Error page when trying to open AIVR session details.
* QA-1513 Web Console: Fix - Transcript play time exceeds than actual time when playback speed increases.
* QA-1575 Web Console: Fix - User is unable to Logout properly.
* QA-1483 Web Console: Fix - User Management Search - When user searches with leading or trailing whitespace with email then no results come.
* QA-1526 Web Console: Fix - When user switch context on Profile page then 2FA pop-up keeps showing each time context is changed.



## Release 1.107.0

**Key changes related to the core APIs**
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